Troubleshooting
Troubleshooting
Common connection, sync, and data-freshness issues and how to resolve them.
No data yet
If screens show a collecting state, the first nightly sync has not completed. This is expected on day one - metrics appear after the first sync.
A connection needs reauthorization
Google tokens can expire or be revoked. If a source shows *needs reauthorization*, reconnect it in Settings under Integrations.
Numbers look off
- GA4 may be sampling on large ranges; sampled figures are labeled.
- Search Console data lags by a day or two; recent dates fill in as they settle.
Still stuck
Reach the team from the in-app help, or the public help center.