When a panel cannot load
What a load error means, how to retry, and what the reference code on the screen is for.
Retry first
A single panel failing to load usually does not affect the rest of the app. Retry the panel; most load errors clear on a second attempt.
The reference code
If the error shows a reference code, it identifies that specific event so support can look it up. It contains no account data and is safe to share when you contact us.
Last updated 2026-07-08
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